"I was vacationing in South Dakota on my 06 Victory Vegas the last week of August, 2019. On Thursday, 8/29/19 my clutch cable snapped while in the Badlands. I looked up shops in Rapid City and was directed to Rice as they used to be a Victory dealer. Amazingly they had a clutch cable for my bike. I showed up around 4:30pm and dropped off my bike. Around 10:45 am on Friday they called to let me know it was ready to pick up. I was shocked at the fast turnaround. Some people I would like to mention: Brock answered my phone call and was very helpful. Looked up the part and directed me to the dealership. Jeremy, the service writer, was also very helpful and friendly, looking things up for me online and let me drop off my boots and helmet there so I didn't have to lug them around with me. Jeff, the manager, was also helpful and friendly. He talked with me about the issues with Victory clutch cables. And lastly JT, the assistant manager made sure I was doing okay and talked with me about cable repair kits. I had never heard of these and sure enough found them online for a very small price. Overall a wonderful experience at Rice's and if I lived in Rapid City they would have a lifetime customer. I would give you a hundred stars but it only allows five. You guys ROCK. Thanks."
Steve Christiansen - Fort Collins, CO